Q: Is the pricing for tours per group or per person?
A: All the tour prices listed are the total cost for the individual.
Q: Where do the tours begin?
A: Because most of our tours are private tours, we will pick you up at your hotel. It usually is best to meet at the concierge desk of your hotel so we don’t waste precious time sifting through thousands of people outside trying to discern who each other might be. If you have another preferred pick up location besides your hotel, this can be discussed with your guide as well. If you travel by the ship a guide with a sign meet you in the terminal of Saint-Petersburg’s port.
Q: What kind of attire should we wear?
A: Of course this depends on the time of year. During the winter season we strongly suggest you bundle up and during the summer, the lighter the better. THE MOST IMPORTANT THING IS TO MAKE SURE YOU HAVE GOOD WALKING SHOES. (Sneakers or hiking shoes are best) Please do not show up in a pair of high heels. If you do. I can almost guarantee that your feet will suffer dearly. I know Saint-Petersburg is the epicenter of fashion but please save your fashion statement for dinner or the theater. Also, please take the time to check the weather report the day before our tour so you can dress appropriately.
Q: Do the tours cover the cost of Subway transportation and lunch?
A: Subway cost and lunch are not included. The Subway will cost approximately $1 per person. Lunch costs will depend on where you decide to dine.
Q: Is it okay to tip your tour guide?
A: Tipping is always optional, and if it means you are not going to be able to feed your children tonight, then please save your money. But if you have a great time and want to thank your tour guide, gratuities are very much appreciated.
Q: How does this system of tour ticket work?
A: It is very easy! We send you a ticket that proves your tour booking in our company. You have to print a copy of this ticket. On the day of your arrival the copies of this ticket will be in all the immigration booths on the pier. While passing the Russian Customs control you need to have your passport and the printed ticket with you. The person who has responsibility for your travel to Russia and private guided tours in Saint-Petersburg will wait for you straight after crossing the customs check-point inside the terminal.
Q: What is your price policy?
A: We have either the standard tours (usually offered to those people who never visited Russia or they just like the prepared itinerary) or individuals. We do not have two equal programs with the same price since it all the time depends on:
Museums you want to visit during your private guided tour in Saint-Petersburg.
Total time table of your private shore tour in Saint-Petersburg for cruise passengers or self-travelers
The number of people in your group who wants to book private guided tours in Saint-Petersburg.
When we get your booking form we hope to arrange the tour of your dream!
Q: What is tour ticket?
A: Your ticket for private guided tours in Saint-Petersburg is very important document to be able to disembark off the ship which is personal blanket visa with your personal dates on. It is only possible way to visit Russia for cruise passengers if you want to save about 100 USD and not to get regular visa loosing time and money. According to Russian legislation, cruise passengers on organized tours must remain with their tour group and/or a representative of their tour company at all times while ashore. Will be responsible for you during all your stay in Russia giving the list to the immigration department of Saint-Petersburg with all your dates and cares about all aspects of private shore tours in St Petersburg for cruise passengers.
Important: The tour ticket is a substitute for the Russian visa. This paper is extremely important, without it you won’t be allowed to go ashore in St. Petersburg! Your tour ticket is personal and each person in your party will hold their own. Read carefully the instructions on the tour ticket — these are exact guidelines on how to proceed through Passport Control in St Petersburg.
After your ship has docked in St Petersburg you will be allowed to go through Passport Control 30 minutes before the start of your private tour. Most of the large crowds booked on the ship’s excursions will have disembarked by this time and you can make your way to Passport Control at your own pace.
Check that you have everything with you for your private tour: Passport, Tour Ticket, an exploring spirit and your camera to go along with it!
Important: Please wait with taking pictures till after you meet your personal guide. Russian law does not allow you to take pictures of the Passport Control Officers.
The Passport Control Officer will clear you now for entering Russia and give you a SHORE PASS VALID FOR CRUISE PASSENGERS IN ST PETERSBURG.
Your personal guide will be waiting for you a short distance behind Passport Control with our GrandPetersburg sign.
Important: Put your passports and tour tickets safely away. These are very important documents and you need them again for leaving the ship. Your personal guide will give you all the details for a safe and trouble-free stay in St. Petersburg.
We guarantee you fair and honest price. You do not pay for visa unless you need it.
Q: How should I book the private tour in St Petersburg?
A: You need just to send us an e-mail:grandpetersburg@gmail.com with the following information:
Arrival day and time
Departure day and time
Your special request
We create a program and within 24 hours forward you the answer with the attached itinerary and prices. We should underline – that will be the preliminary itinerary. So you’ll be welcome to make as many changes in it as you wish. Finally we create the program, tailored specially for you.
Q: How do I pay?
A: You can pay at the end of your programme in any currency to the representative of the company with the help of your guide.
Please, contact us through the feedback form on the contact page and we will do our best to make your stay in St Petersburg unforgettable.
